Connect
Whakapā mai
Get in touch
Whether you have a question, need support, or just want to connect, we’re here to help. Te Matapihi is a shared space for Pōneke and beyond and that includes open lines of communication. Reach out to us anytime, and our team will guide you to the right place.
Whakapā MaiContact us
We'd love to hear from you!
Ngā pātai auau
Frequently asked questions
You can check your account online through the Wellington City Libraries catalogue or the WCL Mini app.
Any library vacancies or vacancies for any other positions at Te Matapihi ki te Ao Nui are listed on the Wellington City Council Careers page: https://careers.wellington.govt.nz/search.
If you've lost something during your visit, please ask at a Pae Manaaki | Manaaki Desk on Ground Floor, phone 04 832 4929, or email tematapihi@wcc.govt.nz. Items are kept for 2 weeks.
Yes. Lockers are available on Ground, Level 1, and Level 2. If you need help accessing the lockers, please ask at a Pae Manaaki | Manaaki Desk.
Yes. Te Matapihi ki te Ao Nui has been designed to be accessible for everyone.
Features include:
- Step-free entrances with wide automatic doors
- Lift access to all public levels
- Accessible toilets on every level
- Te Whaitua Mārū | Low Sensory Space
- A WiFi-based hearing assistance system
- Accessible car parks in the basement
If you have specific access needs, please speak with the team at a Pae Manaaki | Manaaki Desk.
65 Victoria Street, Wellington, 6011, New Zealand.