Only certified assistance dogs are permitted inside Te Matapihi ki te Ao Nui.

All other pets are not allowed in the building.

If you have specific access needs, please speak with the team at a Pae Manaaki | Manaaki Desk or contact us at tematapihi@wcc.govt.nz. We’re here to help.

Yes. You’re welcome to bring your own food and drink. We ask that food is cold (no hot foods) and that you dispose of rubbish responsibly. Please take extra care around equipment, collections and shared spaces.

Yes. Charging stations are available throughout the building. If you need help finding one, just ask at a Pae Manaaki | Manaaki Desk.

Yes, you can get automatic email reminders (3 days before the item due date) if we have your email in our system. If you would like to make sure you will receive our Courtesy Reminders please email us.

Books are free to borrow. Rental fees may apply to some of our other collections, such as Vinyl, DVDs, and magazines. You can learn more at https://www.wcl.govt.nz/services/borrowing/borrowinginfo/

You can check your account online through the Wellington City Libraries catalogue or the WCL Mini app.

Any library vacancies or vacancies for any other positions at Te Matapihi ki te Ao Nui are listed on the Wellington City Council Careers page: https://careers.wellington.govt.nz/search.

If you've lost something during your visit, please ask at a Pae Manaaki | Manaaki Desk on Ground Floor, phone 04 832 4929, or email tematapihi@wcc.govt.nz. Items are kept for 2 weeks.

You can renew your items online through the Wellington City Libraries catalogue or the WCL Mini app, provided there are no reserves on them.

You can also renew items in person at Te Matapihi ki te Ao Nui, just speak to staff at a Pae Manaaki | Manaaki Desk.

Te Matapihi ki te Ao Nui is an alcohol-free public facility. Alcohol is not permitted in public areas of the building, including library spaces, foyers, and other shared areas.
Alcohol may be permitted as part of a private, organised event in a booked event space, provided all relevant licensing requirements are met.

Yes. Lockers are available on Ground, Level 1, and Level 2. If you need help accessing the lockers, please ask at a Pae Manaaki | Manaaki Desk.

Yes. Te Matapihi ki te Ao Nui has been designed to be accessible for everyone.
Features include:
- Step-free entrances with wide automatic doors
- Lift access to all public levels
- Accessible toilets on every level
- Te Whaitua Mārū | Low Sensory Space
- A WiFi-based hearing assistance system
- Accessible car parks in the basement
If you have specific access needs, please speak with the team at a Pae Manaaki | Manaaki Desk.

Yes. Central Ground Café is located on the ground level and is open 7am to 4pm Monday to Friday and 8am to 4pm Saturday to Sunday.

Yes. Free WellyWiFi is available throughout Te Matapihi ki te Ao Nui.
To connect:
- Select WellyWiFi from your device’s available networks
- Accept the terms and conditions
If you need help getting connected, ask at a Pae Manaaki | Manaaki Desk.

Te Matapihi ki te Ao Nui is a civic space for reading, learning, making and connecting.
You can:
- Borrow books and access digital resources
- Study, work or meet with others
- Explore exhibitions
- Visit Tō Tātou Pōneke | Our Wellington
- Use Makerspaces and creative technology
- Bring tamariki to Taiwhanga Tamariki | Children’s Space
- Attend events, talks and workshops

65 Victoria Street, Wellington, 6011, New Zealand.

Yes, visit Nōku te Ao Capital E on Te Papa Waenga | Mezzanine and spend time in their play space for tamariki under 5 years of age and then pop down to the Taiwhanga Tamariki | Children’s Space for more fun. All of the Library’s regular programmes for pēpi and toddlers continue during the school holidays. Visit our events page for specific events for tamariki under 5.

Yes, Te Matapihi ki te Ao Nui includes a dedicated Te Rūma Kaitiaki | Caregivers' Room with baby changing and feeding facilities, on Te Papa Whenua | Ground, adjacent to the Taiwhanga Tamariki | Children's Event Corner.

Te Matapihi ki te Ao Nui is open from 9am to 7pm on weekdays and from 9.30am to 5pm on weekends

Yes. Te Matapihi ki te Ao Nui offers a range of bookable spaces, including Ngā Hui | Meeting rooms and Taupuni Hopuoro | Sound Studio.
Some spaces can be booked online, while others are managed by enquiry. Visit Find or book a space for details, availability and booking information, or speak to the team at a Pae Manaaki | Manaaki Desk.

Te Matapihi ki te Ao Nui is located in Te Ngākau Civic Square in central Pōneke, Wellington.
It’s easily accessible by bus, train, bike and on foot.
Visit Plan Your Visit for transport options and directions.

Te Matapihi ki te Ao Nui welcomes kura, early learning centres and school groups.
We offer:
- Curriculum-linked visits
- Creative learning experiences
- Access to heritage collections
- Nōku te Ao Capital E programmes
- Makerspace experiences

To plan a visit, contact the library team or the Nōku te Ao Capital E team directly. You can view more at School Holidays.

Te Matapihi ki te Ao Nui is Wellington’s reimagined central library. The name means 'a window to the wider world'. It is a strengthened and renewed civic space where cultures connect, stories are shared, ideas flourish, and everyone belongs. Here you can read, create, explore heritage, gather as a community... or simply pause in the heart of the city. You can view more at About Us.

Toilets are available on each level. You can find the exact locations at Floor Maps

There is no dedicated public parking attached to Te Matapihi ki te Ao Nui.
Accessible car parks are available in the basement (via managed access).
Public parking buildings and on-street parking are available nearby.
Visit Plan Your Visit for more information.

Tūnga Waka Pēpi | Buggy parking is available on Te Papa Whenua | Ground. You can view the exact locations at Plan Your Visit.

Many school holiday activities are free, with some programmes charged. You can view more at School Holidays.

Some programmes require booking, while others are drop-in. Check each event listing for details. You can view more at the School Holidays.

Yes, a Justice of the Peace (JP) is available at the following times

Monday: 12-2pm

Tuesday: 12-2pm, 4.30-6pm

Wednesday: 12-2pm, 4.30-6pm

Thursday: 12-2pm

Saturday: 11am-1pm

To find out other locations and times a justice of the peace is available in your area of Wellington, please visit the Royal Federation of NZ Justices' Association website.